How The North Face scaled Renewed across multiple resale models

In early 2022, The North Face approached Archive in search of a new partner to manage their Renewed program. Renewed initially launched in 2018 with the goal of enabling returned or damaged items to be repaired, recycled, or resold—ensuring products had a second life and avoided landfills. When the team at The North Face was ready to scale the program in a bigger way, they needed a partner that could not only deliver a high-quality ecommerce experience, but also execute the launch of a variety of resale models globally, such as peer-to-peer, take-back, and managed returns.

Archive was uniquely capable of delivering on these objectives, and within just 2 months, the Renewed website relaunched on Archive’s proprietary resale operating system and Warehouse Management System (WMS). To execute on the logistical side of the Renewed program, Archive integrated with Tersus Solutions. As the backbone of textile circularity, Tersus Solutions enables premium brands to participate in the circular economy through offering the world’s most advanced and environmentally friendly cleaning technology alongside a full suite of textile reclamation and single SKU logistics solutions. By decoupling software from logistics and instead integrating with world-leading logistics providers around the world, Archive can provide the best economics for brands.